Paperwork Management


You know it exists. You know you need it. You just have no idea where it is. It might be in the pile on the kitchen worktop. It might be in 'that' drawer. It might be in the bag you were carrying three months ago and never fully unpacked.
Paperwork is one of the most universally dreaded aspects of home organisation, and one of the most consequential when it goes wrong. Missed renewal deadlines, late payment charges, lost warranties, overlooked correspondence. The cost of a chaotic paper system is rarely just stress. It’s often money too.
Paperwork management is one of the things I love to do. I'm one of those weird people who loves filing.
Jo de Serrano OBE | APDO Member | DBS Cleared | Fully Insured
APDO is the UK's professional association for declutterers and organisers, with a code of ethics which all members must uphold.
Somewhere in Your Home, There is an Important Document.


What We Do
I work through your entire paper archive, every pile, every drawer, every folder that hasn’t been opened in years, and create a logical, clearly labelled filing system that makes sense for your life and your household.
I am, by my own admission, one of those unusual people who genuinely loves filing. Alphabetical order, colour-coded dividers, documents filed by date, this is the work I find deeply satisfying, which means you don’t have to.
What's Included
Full sort of all papers across the property, every pile, drawer, and box
Identification of documents to keep, shred, or action
Creation of a logical filing system tailored to your household
Labelling and organisation of all retained documents
Recommendations for ongoing maintenance, what to file, when, and how
Advice on moving to digital storage where appropriate
Secure disposal guidance for sensitive documents
Pricing
Paperwork management is charged at £45 per hour. The time required depends on the volume of paper and the complexity of your filing needs. Most households require between four and eight hours. A free discovery call will give you a more accurate estimate.
Serving London, Surrey, Kent, Sussex, and the wider Home Counties.




Particularly Suited To:
People who have never had a working paper system and don’t know where to start
Those who have accumulated years of unsorted paperwork
Anyone who has missed important deadlines due to lost documents
People with ADHD or executive dysfunction who find paper admin especially hard
Recently bereaved clients managing an estate’s paperwork
Just a free 15-minute conversation. No tidying required beforehand. No commitment, no sales pitch, just a chat about where you are and how I can help.
We accept card payments, Klarna, Revolut Pay, Pay By Bank, and PayPal, including buy now, pay later options.
Just a free 15-minute conversation. No tidying required beforehand. No commitment, no sales pitch, just a chat about where you are and how I can help.
Testimonial
Jo is brilliant at bringing some clarity and order to my home at a pace suitable for me. She is helping me: declutter, assign designated storage spaces, minimise and organise paperwork and establish simpler processes to keep on top of tasks. She comes with a wealth of knowledge and ideas to make managing life admin easier. Her enthusiasm and drive is the boost I need to tackle projects that I have been avoiding. It makes a huge difference to have her support.
Kasia, Beckenham - April 2026
Ready to book? Contact Me, or check out my Services
Order from Chaos
Direct Approach. Bespoke Solutions.
© 2026. All rights reserved.
Based in Croydon, serving London, the Home Counties, and South East England, with virtual services available worldwide. See Areas I Cover
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APDO Member | Enhanced DBS Cleared | Fully Insured | ICO Registered: ZB705394
Registered Address: 71-75 Shelton Street, WC2H 9JQ Company Number: 14974139
Order from Chaos is founded by Jo de Serrano OBE DUniv, APDO member, Enhanced DBS cleared, and fully insured. Late-diagnosed AuDHD with 25+ years of professional experience bringing structured, practical thinking to the chaos of everyday home life
