Move Management and Unpacking


You've moved. The hard part is done, except it doesn't quite feel that way yet. Every room has boxes. You can't find the kettle. The children are fractious. And the thought of unpacking everything, making a thousand decisions about where it all goes, whilst also starting the new job or settling the family... it's overwhelming. This is exactly where I step in.
Jo de Serrano OBE | APDO Member | DBS Cleared | Fully Insured
APDO is the UK's professional association for declutterers and organisers, with a code of ethics which all members must uphold.
The Removal Van Has Gone. Now What?
What We Do
We arrive after your removal team and work systematically through your new home, unpacking and organising as we go. We don't just empty boxes; we create a home that functions from the very first day.
Kitchen fully unpacked, organised, and logical — easy to find everything
Wardrobes and bedroom storage set up and arranged
Children's rooms are readied so little ones can settle quickly
Living spaces arranged and surfaces clear
Home office set up and functional
Boxes broken down and ready for collection


Working alongside your removal company
Every removal company works differently, and every move has its own rhythm. We're experienced in working alongside removal teams, stepping in once the boxes are placed to unpack and organise systematically while your team focuses on what they do best. If you're in the process of choosing a removal company, we're happy to recommend trusted local firms we've worked with, just ask during your discovery call.


What's a Discovery Call? It's a 15-minute conversation. No tidying required beforehand. No commitment, no sales pitch, just a chat about where you are and how I can help.
Testimonial
My experience with Jo was wonderful. I asked for their services to help me unpack after I moved to my current home so I could start fresh and be better organised. Jo was so amazing with ideas on how to use space including how to use my furniture to set up my little office separate from my main dining room while keeping it cool and modern. She did a particularly exceptional job with my kitchen, as it was a bit smaller than the one I had before. She also gave me ideas for other things I could do in the future to maximise space and make it even more functional. I can’t believe it’s now been over two years, and my kitchen is still neat and tidy! I can’t wait to using them again very soon, I need to sort out my cupboard under the stairs!
Nelly, Croydon - November 2025
Pricing
An Extra Pair of Hands
£315 per day
Number of Organisers - 1
Discovery Call - Yes
Comprehensive Move Management - No
Pre-Move Visit (old home & new home) - No
Room and Space Planning - No
Removal Company Liaison - No
Cleaning - Light Surface Cleaning
Box Unpacking - Yes
Bespoke Organisation Solutions - No
Labelling - Yes
Home Staging - No
Arranging Temporary Storage - No
Box Removal - No
Home Walk Through - No
Additional Organisers - £315 per day


Many Hands Make Light Work
£900 per day
Number of Organisers - 3
Discovery Call - Yes
Comprehensive Move Management - No
Pre-Move Visit (old home & new home) - No
Room and Space Planning - No
Removal Company Liaison - No
Cleaning - Light Surface Cleaning
Box Unpacking - Yes
Bespoke Organisation Solutions - No
Labelling - Yes
Home Staging - Yes
Arranging Temporary Storage - No
Box Removal - No
Home Walk Through - No
Additional Organisers - £300 per day
Number of Organisers - Bespoke
Discovery Call - Yes
Comprehensive Move Management - Yes
Pre-Move Visit (old & new home) - Yes
Room and Space Planning - Yes
Removal Company Liaison - Yes
Cleaning - Professional Cleaning
Box Unpacking - Yes
Bespoke Organisation Solutions - Yes
Labelling - Yes
Home Staging - Yes
Arranging Temporary Storage - Yes
Box Removal - Yes
Home Walk Through - Yes
Additional Organisers - N/A
All Hands on Deck
Bespoke




We accept card payments, Klarna, Revolut Pay, Pay By Bank, and PayPal, including buy now, pay later options.
All DBS Checked
Every organiser who enters your home holds a current DBS certificate. You're letting us into your most personal space at one of the most significant moments of your life, that trust matters enormously to us, and we take it seriously.
Ready to get started?
We know how stressful it is moving house. Months of conveyancing, the fear of being gazumped, or chains collapsing. Or is it simply time to tackle those boxes that have been sitting in the spare room since you moved in? If either of these sound like you, we'd love to help.
What's a Discovery Call? It's a 15-minute conversation. No tidying required beforehand. No commitment, no sales pitch, just a chat about where you are. and how I can help.
Need more information? Contact Me, or check out my Services
If you have not yet started the selling process, see our Home Staging page
Order from Chaos
Direct Approach. Bespoke Solutions.
© 2026. All rights reserved.
Registered Address: 71-75 Shelton Street, WC2H 9JQ Company Number: 14974139
Based in Croydon, serving London, the Home Counties, and South East England, with virtual services available worldwide. See Areas I Cover
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