Decluttering & Organising in London

No judgement. Sustainable systems. Calm support.

Transform your London home

London is not one place; it's a hundred distinct neighbourhoods, each with its own character, its own property stock, and its own particular version of the accumulation problem. What connects them is density, homes that are working hard to contain a modern life within Victorian, Edwardian, or postwar walls that were built for a very different kind of household. Whether it's a mansion block flat in SW1, a terrace in SE22, a conversion in W11, or a family house in the outer boroughs, the challenge is usually the same: not enough system, too much stuff, and not enough hours in the week to sort it.

London households often have a particular relationship with their belongings; things are expensive to replace, space is at a premium, and the emotional weight of sorting can feel disproportionate to the physical scale of the task. A professional organiser who understands the city's specific pressures makes a difference.

Order from Chaos provides professional decluttering and organising services in London, with individual, face-to-face sessions at £45 per hour and virtual sessions available from £75.

Who Will This Work For?

You might be:

A time-poor professional wanting a calmer, more functional home or a busy family overrun with toys, games, sports kits and homework.

Dealing with limited storage in period conversions or new builds

Living with ADHD, perimenopause, or burnout and needing ADHD-friendly support

Preparing for a move, post-move settling, renovation preparation or post-renovation move back.

Close-up of question mark symbols on paper speech bubbles for FAQ and support concepts.
Close-up of question mark symbols on paper speech bubbles for FAQ and support concepts.

Common Scenarios in London Homes

Living in London means dealing with:

Limited storage in period conversions and new builds, and vertical space such as high ceilings and awkward corners that are underused. You may have shared spaces in house shares or family homes with multiple people's stuff and live fast-paced lives where clutter happens faster than you can manage it. You may also have transient items such as suitcases, seasonal items, or work equipment) that never quite find a home.

Why You Need Both Decluttering and Organising

Decluttering is all about reducing the number of items in your home that are not useful to you or are causing you distress. Organising is what comes next; working with your brain to establish systems and solutions that will organise you belongings, helping you store them and find them more easily.

Most clients need a blend of the two services

Woman organizing a pink closet with folded clothes in white storage bins for home organization.
Woman organizing a pink closet with folded clothes in white storage bins for home organization.
Stacked cardboard boxes labeled donate, keep, and discard for closet organization and decluttering.
Stacked cardboard boxes labeled donate, keep, and discard for closet organization and decluttering.

So What Happens in a Session?

First, we decide whether a 4-hour or 7-hour session would work best, and then on the day, we talk through the area or areas you want to tackle first and work out a plan for the session. We categorise all your items in your chosen area and discuss why you are holding onto them, and work through decisions on whether they should stay or go. Once we know everything that is going and everything that is staying, then we can establish what systems and organisation solutions will work for both you and your family. Together we put the systems in place to keep your home spic and span.

Why Choose Me?

Before founding Order from Chaos, I spent over two decades responding to emergencies and disasters overseas, such as earthquakes and hurricanes. These were complex operations in high-pressure environments, and I was awarded an OBE and an Honorary Doctorate for this work. I have both ASD and ADHD (AuDHD), being diagnosed late, at the age of 51 and 53 respectively.

This means:

Read more about my background on the About page.

Jo de Serrano OBE, founder of Order from Chaos, smiling with bright pink hair, tortoiseshell glasses
Jo de Serrano OBE, founder of Order from Chaos, smiling with bright pink hair, tortoiseshell glasses
Night view of Big Ben and a red double-decker bus on a glowing London street with streetlights.
Night view of Big Ben and a red double-decker bus on a glowing London street with streetlights.

London Life means that clutter can build up, even when you are fairly organised. My Monthly Organising Retainer (MORe) Plan means you can have an expert declutterer and organiser in your home for four hours every month, resetting your home, so that you don't have to.

Find out more on the MORe page.

London Life

Close-up of the historic Tower Bridge in London featuring blue suspension cables and gothic stone architecture.
Close-up of the historic Tower Bridge in London featuring blue suspension cables and gothic stone architecture.

London Life

London Life has a pace that is hard and fast. Week days move fast, and weekends move even faster. Finding the time to declutter and stage your home ready for your next move is a challenge. That's where I can help. I will declutter and stage your home ready for sale, and, even better, I will help you unpack in your new home.

Find out more on the Home Move Management Page.

Where possible, I always like to give your items a second life.

A cardboard donation box filled with colorful clothing and a handwritten donate sign.
A cardboard donation box filled with colorful clothing and a handwritten donate sign.

St Christopher's Hospice is my charity of choice. If you're a UK taxpayer and would like to Gift Aid your donation, you can register directly with St Christopher's here and pass me your donor number to quote at drop-off.

What clients say

Jo was very kind and patient with me when she helped me put in systems, organise and tidy some key areas in my flat.

— Sarah, London (ADHD)

Ready to feel calmer at home?

Book a free discovery call, and we'll talk through what's not working, what you want instead, and the quickest route forward.

📅 Book: Discovery Call

📞 WhatsApp/Call: 07769 065404

✉️ Email: hello@order-from-chaos.co.uk

Ready to book? Contact Me, book a Discovery Call or check out my Services and FAQs

Areas served

Based in Croydon, serving all of London with a focus on South, South East and South West London, including Croydon, Wimbledon, Richmond, Kingston, Sutton, Merton, Lambeth, Wandsworth, Lewisham, Southwark, and Bromley.

Page Last Updated: 17th August 2026