Decluttering & Organising in Richmond
No judgement. Sustainable systems. Calm support.
Transform your Richmond home from 'I can't cope' to calm
Richmond is one of the most sought-after addresses in outer London, a proper town with a riverside, one of the largest royal parks in the country, and a housing stock that ranges from Georgian townhouses near the Green to substantial Victorian and Edwardian semis in the residential streets behind. It attracts professionals and families who want a rich quality of life: space, green space, good schools, and a flourishing high street. Properties here tend to be well-maintained and well-loved.
Richmond households often have beautifully furnished principal rooms and a more complicated reality in the ancillary spaces, lofts stuffed with things from a previous chapter, garages that haven't quite been dealt with, spare bedrooms doing double duty as storage. The quality of the belongings is usually high; it's the system that needs the work.
Order from Chaos provides professional decluttering and organising services in Richmond, with individual, face-to-face sessions at £45 per hour and virtual sessions available from £75.
Who this is for
You might be
A busy professional or family who wants a calmer, more functional, and less stressful home
Someone preparing to sell and needing their property to look its best
Living with ADHD, perimenopause, or burnout and needing support that fits your capacity
Overwhelmed by the volume of decisions, what to keep, where to put it, or where to start
Common Scenarios in Richmond Homes
Garages that have become invisible storage rather than car parking, useable space
Wardrobes full of clothes from multiple seasons, sizes, and life phases
Kitchens where the storage doesn't match the way you actually cook
Home offices that undermine focus rather than support it
Spare rooms that haven't housed a visitor in years
Decluttering v Organising and Why You Usually Need Both
Decluttering is reducing what's in the way. Organising is creating easy systems for what stays.
Most clients need a blend: we clear the bottlenecks, then set up simple systems you can maintain without constant effort.
How sessions work (4 or 7 hours at £45/hour)
You choose either a 4-hour or 7-hour session. In a typical session we:
Agree the outcome for the day (e.g., 'functional kitchen', 'calm bedroom', 'paperwork triage')
Sort fast, keeping decision fatigue in mind
Create storage and 'homes' that match your habits
Reset the space so it's usable immediately
Plan the next small step so progress sticks
No judgement, no pressure, no forcing. You stay in control of decisions, I bring structure, momentum and calm.
Calm, experienced support — without judgement
Before founding Order From Chaos, I spent over two decades leading complex operations in high-pressure, humanitarian crisis management, and I was awarded an OBE and an Honorary Doctorate for this work. I have ASD and ADHD (AuDHD).
What that means for you is simple:
When things feel overwhelming, I stay calm
When decisions feel impossible, I bring structure
When chaos feels personal, I remove shame
I bring ADHD-friendly / neurodivergent-friendly approaches to my work with you
You're not hiring someone to judge your home. You're hiring someone trained to bring order to complexity, gently, practically, and at your pace.
Richmond moves often involve substantial family homes and the full complexity that comes with them, outbuildings, years of accumulated belongings, and a move that needs to be done properly rather than just completed.
I visit both properties before moving day, plan the layout and flow of the new home in advance, and work directly with your removal team throughout. The packing is managed so that what arrives at the other end makes sense. The unpacking is done room by room until the house functions, not just cleared of boxes, but actually set up. If storage needs to be arranged as part of the transition, I handle that too.
A 15-minute discovery call costs nothing and is a sensible first step.
White Glove Move Management
Local, Practical Donation Support
At the end of each session, I'll donate items to the local charity shop(s) you prefer, including Richmond Aid, British Heart Foundation, and others along the high street.
Please note: Opening times and donation rules can change, so we'll double-check before drop-off.
What clients say
Thank you so much Jo for organising my kitchen — it is now beautifully organised and a total joy when I open up my cupboards! Jo turned up with storage solutions, a label maker and whizzed through the project with focus and enthusiasm. I highly recommend!
— Laura, London
Ready to feel calmer at home?
Book a free discovery call, and we'll talk through what's not working, what you want instead, and the quickest route forward.
📅 Book: Discovery Call
📞 WhatsApp/Call: 07769 065404
✉️ Email: hello@order-from-chaos.co.uk
Ready to book? Contact Me, book a Discovery Call or check out my Services
Areas served
Based in Croydon, serving Richmond and surrounding areas, including Kew, Twickenham, East Sheen, Mortlake, Petersham, and Ham.
Page Last Updated: 18th June 2026
Order from Chaos
Direct Approach. Bespoke Solutions.
© 2026. All rights reserved.
Based in Croydon, serving London, the Home Counties, and South East England, with virtual services available worldwide. See Areas I Cover
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APDO Member | Enhanced DBS Cleared | Fully Insured | ICO Registered: ZB705394
Registered Address: 71-75 Shelton Street, WC2H 9JQ Company Number: 14974139
Order from Chaos is founded by Jo de Serrano OBE DUniv, APDO member, Enhanced DBS cleared, and fully insured. Late-diagnosed AuDHD with 25+ years of professional experience bringing structured, practical thinking to the chaos of everyday home life