Decluttering & Organising in Croydon
No judgement. Sustainable systems. Calm support.
Transform your Croydon home from 'I can't cope' to calm
Croydon is where Order from Chaos is based, and it's a borough of real contrasts, a town centre is going through significant regeneration, surrounded by some of the most attractive and underrated residential areas in outer London. The housing stock varies enormously: Victorian and Edwardian terraces in areas like South Croydon, Addiscombe and Selsdon, larger interwar semis in Sanderstead and Purley, and the more urban flat conversions closer to the centre. What they share is the same accumulation challenge that affects homes everywhere, the gradual filling up of rooms, cupboards, and outbuildings over the years of busy life.
Being local matters. I know the streets, I know the charity shops, and I love the Cronx.
Order From Chaos provides professional decluttering and organising across Croydon with a kind, non-judgemental, ADHD-friendly approach. I work in a way that's realistic for busy lives, and for brains that don't thrive with rigid, Pinterest-perfect systems. Individual, face-to-face sessions are £45 per hour, and virtual sessions are available from £75.
Who this is for
Whether you're in Purley, Sanderstead, Selsdon, Shirley, Addiscombe, East, South, West or Central Croydon, the pattern is often similar: family kitchens where meal prep feels like an obstacle course, wardrobes where nothing is visible, spare rooms that have become dumping grounds, hallways where school bags, coats and shoes pile up, and garages or lofts full of items you can't quite face sorting. You might be a time-poor parent or professional who wants a calmer home, overwhelmed and unclear where to start, living with ADHD/ASD, chronic illness, perimenopause, or burnout, or preparing for a move, downsizing, renovation, or new baby.
I also offer services for people going through Perimenopause / Menopause
Moving to the Cronx?
The Cronx is the biggest borough by population in London and that means many people needing to move home. If that sounds like you, then I can help. Head over to the Move Management page for details.
Decluttering v Organising and Why Both Are the Norm
Decluttering is reducing what's in the way. Organising is creating easy systems for what stays.
Organising without decluttering can often lead to failure. After all, unless you have unlimited space in your home, there is only so much it can hold. That is why we generally declutter before we can organise.
We start with sessions of either four or seven hours for £45 an hour. Decluttering things you don't need is only half the job. The other half is putting a structure in place so what's left doesn't drift back into chaos within a few weeks.
Judgement Free Support
For over two decades, my work was leading complex humanitarian operations for governments, the UN and NGOs, work for which I was recognised with an OBE in 2016 and an Honorary Doctorate in 2017. I am late-diagnosed with ASD and ADHD (AuDHD), which means I have spent the majority of my life building systems to ensure I could function well and succeed and offer ADHD-friendly or neurodivergent-friendly support to my clients.
You're getting someone practised at making complicated things manageable, working through your home at your speed, not mine.
Read more about my background on the About page.
What clients say
Excellent !!! Jo did a lot of work helping me decluttering. I will be using her services again to declutter more of my belongings. Thank you. Blessings.
— Ralph, Selsdon
One of the best parts of this job is contributing to sustainability through rehoming items that still have some life to live.
St Christopher's Hospice is my charity of choice, and I am a regular at their Addiscombe branch. When I need to spread the love, as I have too many donations for one shop, you can also find me donating to the Garwood Foundation, Emmaus or the Salvation Army, all on Lower Addiscombe Road.
If you're a UK taxpayer and would like to Gift Aid your donation, you can register directly with St Christopher's here and pass me your donor number to quote at drop-off.
Ready to feel calmer at home?
Book a free discovery call, and we'll talk through what's not working, what you want instead, and the quickest route forward.
📅 Book: Discovery Call
📞 WhatsApp/Call: 07769 065404
✉️ Email: hello@order-from-chaos.co.uk
Page Last Updated: 17th August 2026
Ready to book? Contact Me, book a Discovery Call or check out my Services and FAQs
Order from Chaos
Direct Approach. Bespoke Solutions.
© 2026. All rights reserved.
Based in Croydon, serving London, the Home Counties, and South East England, with virtual services available worldwide. See Areas I Cover
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APDO Member / Enhanced DBS / Fully Insured / ICO Registered: ZB705394
Registered Address: 71-75 Shelton Street, WC2H 9JQ Company Number: 14974139
Order from Chaos is founded by Jo de Serrano OBE DUniv, APDO member, Enhanced DBS cleared, and fully insured. Late-diagnosed AuDHD with 25+ years of professional experience bringing structured, practical thinking to the chaos of everyday home life
