Decluttering & Organising in Kensington

No judgement. Sustainable systems. Calm support.

Transform your Kensington home from 'I can't cope' to calm

Kensington is among the most prestigious addresses in London, with grand stucco terraces, substantial Victorian townhouses, lateral conversions in mansion blocks, and mews properties tucked behind the main streets. The properties are large by central London standards, but the architectural style means that built-in storage is rarely a feature; these homes were designed for a household with staff, not one with a self-assembly wardrobe from Ikea and a collection of ski equipment. Managing the space well requires intention, and in a property that is used to looking immaculate on the surface, the pressure to maintain that standard can be considerable.

Kensington clients often have layered homes, beautifully furnished on the surface, with significant complexity behind closed doors or in rooms that visitors don't see. Inherited pieces, collections, and the belongings of a long, full life can accumulate even in a very well-run household.

Order from Chaos provides professional decluttering and organising services in Kensington, with individual, face-to-face sessions at £45 per hour and virtual sessions available from £75.

Who this is for

You might be:

A professional or executive whose home no longer feels like a sanctuary

Someone who has moved into a larger property and never quite unpacked properly

A family managing multiple demands and losing the daily battle with clutter

Anyone living with ADHD, perimenopause, disability, burnout, or overwhelm who needs a pace that works for them

Question mark icons on speech bubble cutouts representing FAQs and customer support help.
Question mark icons on speech bubble cutouts representing FAQs and customer support help.

Decluttering v Organising and Why You Usually Need Both

Decluttering is reducing what's in the way. Organising is creating easy systems for what stays.

Most clients need a blend: we clear the bottlenecks, then set up simple systems you can maintain without constant effort.

Stacked cardboard storage boxes labeled donate, keep, and discard for closet organization and decluttering.
Stacked cardboard storage boxes labeled donate, keep, and discard for closet organization and decluttering.
A woman organizes folded sweaters in white bins within a pink closet for efficient home storage.
A woman organizes folded sweaters in white bins within a pink closet for efficient home storage.

How sessions work (4 or 7 hours at £45/hour)

You choose either a 4-hour or 7-hour session. In a typical session we:

  • Agree the outcome for the day (e.g., 'functional kitchen', 'calm bedroom', 'paperwork triage')

  • Sort fast, keeping decision fatigue in mind

  • Create storage and 'homes' that match your habits

  • Reset the space so it's usable immediately

  • Plan the next small step so progress sticks

No judgement, no pressure, no forcing. You stay in control of decisions, I bring structure, momentum and calm.

Calm, experienced support — without judgement

Before founding Order From Chaos, I spent over two decades leading complex operations in high-pressure, humanitarian crisis management, and I was awarded an OBE and an Honorary Doctorate for this work. I have ASD and ADHD (AuDHD).

What that means for you is simple:

  • When things feel overwhelming, I stay calm

  • When decisions feel impossible, I bring structure

  • When chaos feels personal, I remove shame

  • I bring ADHD-friendly / neurodivergent-friendly approaches to my work with you

You're not hiring someone to judge your home. You're hiring someone trained to bring order to complexity, gently, practically, and at your pace.

Jo de Serrano OBE, founder of Order from Chaos, smiling with bright pink hair, tortoiseshell glasses
Jo de Serrano OBE, founder of Order from Chaos, smiling with bright pink hair, tortoiseshell glasses
Kensington Palace sunken garden featuring colorful flower beds, a reflective pond, and palm trees.
Kensington Palace sunken garden featuring colorful flower beds, a reflective pond, and palm trees.

Moving at this level involves a lot of moving parts and very little time to manage them. I work alongside your removal company to make sure the logistics run smoothly, your precious belongings are packed with care, and your new home is unpacked and set up properly from day one.

This isn't boxes stacked in a hallway. Everything goes where it should, in a way that makes sense for how you actually live. I liaise directly with your removal team, handle the packing of your treasured possessions, and make sure the unpacking is done to a standard that means you can function in the space immediately.

White Glove Service

Burlap donation box filled with colorful clothes and a hand-written sign for charity.
Burlap donation box filled with colorful clothes and a hand-written sign for charity.

Local, Practical Donation Support

At the end of each session, I'll donate items to the local charity shops and donation points you prefer, including Oxfam, Cancer Research UK, and others nearby.

Please note: Opening times and donation rules can change, so we'll double-check before drop-off.

What clients say

There is no house or storage problem that she can't tackle, and it's always beautiful, adapted to your needs and solution-focused.

— Lara, London (ADHD)

Ready to feel calmer at home?

Book a free discovery call, and we'll talk through what's not working, what you want instead, and the quickest route forward.

📅 Book: Discovery Call

📞 WhatsApp/Call: 07769 065404

✉️ Email: hello@order-from-chaos.co.uk

Page Last Updated: 17th June 2026

Ready to book? Contact Me, book a Discovery Call or check out my Services

Areas served

Based in Croydon, serving Kensington and the surrounding areas, including Holland Park, Notting Hill, Chelsea, South Kensington, Knightsbridge, Richmond, Belgravia, and Mayfair.