Decluttering & Organising in Kensington

No judgement. Sustainable systems. Calm support.

Kensington is among the most prestigious addresses in London, with grand stucco terraces, substantial Victorian townhouses, lateral conversions in mansion blocks, and mews properties tucked behind the main streets. The properties are large by central London standards, but the architectural style means that built-in storage is rarely a feature; these homes were designed for a household with staff, not one with a self-assembly wardrobe from Ikea and a collection of ski equipment. Managing the space well requires intention, and in a property that is used to looking immaculate on the surface, the pressure to maintain that standard can be considerable.

Kensington clients often have layered homes, beautifully furnished on the surface, with significant complexity behind closed doors or in rooms that visitors don't see. Inherited pieces, collections, and the belongings of a long, full life can accumulate even in a very well-run household.

Order from Chaos provides professional decluttering and organising services in Kensington, with individual, face-to-face sessions at £45 per hour and virtual sessions available from £75.

Who this is for

You might be:

A professional or executive whose home no longer feels like a sanctuary

Someone who has moved into a larger property and never quite unpacked properly

A family managing multiple demands and losing the daily battle with clutter

Anyone living with ADHD, perimenopause, disability, burnout, or overwhelm who needs a pace that works for them

Question mark icons on speech bubble cutouts representing FAQs and customer support help.
Question mark icons on speech bubble cutouts representing FAQs and customer support help.

Decluttering and Organising Go Together

Decluttering is reducing what's in the way. Organising is creating easy systems for what stays.

Most people need to declutter before they organise. It's the amount of stuff that is overwhelming and causing the clutter. Streamlining and organising will help you live better.

Stacked cardboard storage boxes labeled donate, keep, and discard for closet organization and decluttering.
Stacked cardboard storage boxes labeled donate, keep, and discard for closet organization and decluttering.
A woman organizes folded sweaters in white bins within a pink closet for efficient home storage.
A woman organizes folded sweaters in white bins within a pink closet for efficient home storage.

How sessions work (4 or 7 hours at £45/hour)

You choose either a 4-hour or 7-hour session. In a typical session we:

  • Will talk through which areas are upsetting you the most

  • Decide on what area to tackle and the goal for the session

  • Will go through your belongs systematically to decide what is still working for you

  • Work out how to store and organise the items you have decided to keep

Calm, experienced support — without judgement

Before founding Order from Chaos, I spent over two decades working in humanitarian emergencies, working for governments, the UN, and NGOs to help those affected by disasters such as floods, tsunamis, and hurricanes, etc. I was awarded an OBE in 2016 and an Honorary Doctorate in 2017 for this work. I have ASD and ADHD (AuDHD).

What that means for you is simple:

  • I am used to working under pressure in crisis situations

  • I have years of experience implementing systems to keep organised whilst my brain worked differently

  • I love putting things in boxes with labels

  • I bring ADHD-friendly / neurodivergent-friendly approaches to my work with you, whether you are neurotypical or neurodivergent; the skills work for both types of brain

Jo de Serrano OBE, founder of Order from Chaos, smiling with bright pink hair, tortoiseshell glasses
Jo de Serrano OBE, founder of Order from Chaos, smiling with bright pink hair, tortoiseshell glasses
Kensington Palace sunken garden featuring colorful flower beds, a reflective pond, and palm trees.
Kensington Palace sunken garden featuring colorful flower beds, a reflective pond, and palm trees.

© Mistervlad

White Glove Service

Moving at this level involves a lot of moving parts and very little time to manage them. I work alongside your removal company to make sure the logistics run smoothly, your precious belongings are packed with care, and your new home is unpacked and set up properly from day one.

This isn't boxes stacked in a hallway. Everything goes where it should, in a way that makes sense for how you actually live. I liaise directly with your removal team, handle the packing of your treasured possessions, and make sure the unpacking is done to a standard that means you can function in the space immediately.

Burlap donation box filled with colorful clothes and a hand-written sign for charity.
Burlap donation box filled with colorful clothes and a hand-written sign for charity.

Wherever possible, I will ensure that your items go to a good home. I will take up to five standard-size rubbish bags with me and/or can arrange collection from your doorstep.

St Christopher's Hospice is my charity of choice. If you're a UK taxpayer and would like to Gift Aid your donation, you can register directly with St Christopher's here and pass me your donor number to quote at drop-off.

What clients say

There is no house or storage problem that she can't tackle, and it's always beautiful, adapted to your needs and solution-focused.

— Lara, London (ADHD)

Ready to feel calmer at home?

Book a free discovery call, and we'll talk through what's not working, what you want instead, and the quickest route forward.

📅 Book: Discovery Call

📞 WhatsApp/Call: 07769 065404

✉️ Email: hello@order-from-chaos.co.uk

Page Last Updated: 17th July 2026

Ready to book? Contact Me, book a Discovery Call or check out my Services

Areas served

Based in Croydon, serving Kensington and the surrounding areas, including Holland Park, Notting Hill, Chelsea, South Kensington, Knightsbridge, Richmond, Belgravia, and Mayfair.