Decluttering & Organising in West Sussex

No judgement. Sustainable systems. Calm support.

West Sussex stretches from the London commuter belt towns of Crawley and Horsham in the north to the coast at Worthing, Littlehampton, and Bognor Regis in the south, with Chichester, one of the most historically significant and affluent cathedral cities in the country, anchoring the west. The housing stock is as varied as the geography: executive homes in the commuter villages around Haywards Heath and East Grinstead, Georgian townhouses and flint cottages in Arundel and Petworth, and a significant proportion of larger family homes across the county's more rural stretches. People come to West Sussex for the quality of life, and they tend to stay.

West Sussex homes often present the specific challenge of a property that has grown into its surroundings, outbuildings, garages, and garden rooms that have absorbed the overflow from the main house, sometimes for many years. The scale can feel significant, but it responds well to a methodical approach.

Order From Chaos provides professional decluttering and organising across West Sussex with a calm, non-judgemental, ADHD-friendly approach. We work at a pace that fits your life and your brain. Individual, face-to-face sessions are £45 per hour, and virtual sessions are available from £75.

Who this is for

You might be:

A time-poor professional or executive wanting a calmer home, less stress and a smoother routine

Overwhelmed by the sheer volume of decisions after a busy week at work

Living with ADHD/ASD, chronic illness, perimenopause, or burnout and needing someone who understands the challenges you face and can work with those to meet your decluttering and organisation goals

Preparing for a move, need help unpacking post-move, starting a big renovation, or undergoing a major life change

Two paper speech bubbles with question mark icons for FAQ and customer support.
Two paper speech bubbles with question mark icons for FAQ and customer support.

Common Scenarios in West Sussex Homes

Whether you’re in Chichester, Horsham, Petworth, or Haywards Heath, the pattern is often similar:

Family kitchens that are drowning in things you can't cook with

Wardrobes stuffed with clothes you don’t wear or that went out of fashion twenty years ago

Spare rooms that house all the household's stuff with no 'home'

Home offices that don't support being productive

Garages and outbuildings full of items that need a thorough sort out

Decluttering v Organising and Why Both Are Needed

Decluttering is reducing the number of items in your space Organising is ensuring those items are stored in a way that works for you

It is rare to only need to organise.

Stacked cardboard boxes labeled donate, keep, and discard for home closet organization.
Stacked cardboard boxes labeled donate, keep, and discard for home closet organization.
Woman organizing a pink closet using white storage bins and folded sweaters for home organization.
Woman organizing a pink closet using white storage bins and folded sweaters for home organization.

How sessions work (4 or 7 hours at £45/hour)

You choose either a 4-hour or 7-hour session. In a typical session we:

  • Decide on the priority area to tackle in that session

  • Sort items into categories so that we know how much you have of each category and how much that needs to be reduced

  • Work through items in an orderly way, so that you can make informed decisions

  • Work out a plan for storing what remains

Calm, experienced support — without judgement

Before founding Order from Chaos, I spent over two decades working for governments, the UN, and NGOs to help those affected by humanitarian emergencies. I was awarded an OBE and an Honorary Doctorate for that work. I have ASD and ADHD (AuDHD).

What that means for you is simple:

  • I excel at managing crises

  • I have honed my organisational skills over years

  • I will never judge

  • I bring ADHD-friendly / neurodivergent-friendly approaches to my work with you, whether you are neurodivergent or not.

Jo de Serrano OBE, founder of Order from Chaos, smiling with bright pink hair, tortoiseshell glasses
Jo de Serrano OBE, founder of Order from Chaos, smiling with bright pink hair, tortoiseshell glasses

Instead of having to look at bags stacked in your hall, at the end of the session, I will take some bags away and/or arrange a charity collection

Clothing donation box overflowing with colorful shirts and fabrics for charity.
Clothing donation box overflowing with colorful shirts and fabrics for charity.

St Christopher's Hospice is my charity of choice. If you're a UK taxpayer and would like to Gift Aid your donation, you can register directly with St Christopher's here and pass me your donor number to quote at drop-off.

Sailboats moored in a coastal harbor near historic Rye village houses and a church.
Sailboats moored in a coastal harbor near historic Rye village houses and a church.

Need A Monthly Reset?

© Ian Woolcock

Staying organised isn't a one-off event. It's something that needs revisiting as life changes, routines shift, and the systems you set up six months ago stop working the way they used to.

The Monthly Organising Retainer (MORe) Plan is built for just that. Rather than booking in a single session, you get regular, ongoing support to maintain what's working and adjust what isn't, before small pockets of clutter turn into another full reset. It's a six-month minimum commitment, then rolling monthly after that, so it flexes around your life rather than locking you into something rigid.

If you'd like to talk through whether the MORe Plan is the right fit, check out the MORe page, or book a free 15-minute discovery call.

What clients say

I tried a decluttering service before and honestly it was awful. I felt judged, uncomfortable, and like I had to explain and justify myself constantly. Then I found Jo and what a difference. She’s neurodivergent too, so she just got it. No awkwardness, no shame, no pressure. She was kind, encouraging, and totally non-judgemental — and really careful about pacing things based on what I could manage that day (which, for me, changes a lot depending on my health).

— Trish, Croydon (ADHD + ASD)

Ready to feel calmer at home?

Book a free discovery call, and we'll talk through what's not working, what you want instead, and the quickest route forward.

📅 Book: Discovery Call

📞 WhatsApp/Call: 07769 065404

✉️ Email: hello@order-from-chaos.co.uk

Ready to book? Contact Me, book a Discovery Call or check out my Services

Areas Served

Serving West Sussex including Chichester, Horsham, Petworth, Midhurst, Haywards Heath, Pulborough, Henfield, East Grinstead, Burgess Hill, and surrounding areas.

Page Last Updated: 17th July 2026