Decluttering & Organising in Blackheath

No judgement. Sustainable systems. Calm support.

Blackheath is the kind of place people move to and never leave. Perched on the edge of the heath with views across to Canary Wharf, it draws professionals and families who want a village feel within reach of central London, and they tend to stay for decades. The housing stock is characterful: Georgian terraces, large Victorian semis, Edwardian conversions, and the occasional Arts and Crafts house tucked into the residential streets behind the standard. These are homes with period features, high ceilings, and an original layout that wasn't designed with twenty-first-century storage in mind.

Blackheath households often accumulate in interesting ways, such as books, art, inherited pieces, and the sheer volume of belongings that comes with children, creative interests, and a home you genuinely love spending time in. The challenge isn't usually a lack of care; it's a lack of system.

Order from Chaos provides professional decluttering and organising across Blackheath with a kind, non-judgemental, ADHD-friendly approach, working at a pace that fits your life and your brain. Individual, face-to-face sessions are £45 per hour, and virtual sessions are available from £75.

Are you?

A time-poor professional or family who wants a calmer home, less stress and more time for relaxing? Are you fed up with coming home to see visual clutter everywhere, adding to your stress? Has home stopped being a haven? You may be overwhelmed by where to start, what to keep, where to put it, or how and where to donate your belongings. You may have tried to start and got stuck and just pushed everything back to where it was before? You may be living with ADHD/ASD, chronic illness, disability, perimenopause, or burnout and need a little extra help to keep organised. Or maybe you are preparing for a move, renovation, new baby, downsizing or simply need an accountability buddy to work through it with you. If so, working with Order from Chaos is for you.

Paper speech bubbles with question marks on a grey background for FAQs and customer support.
Paper speech bubbles with question marks on a grey background for FAQs and customer support.

Common Scenarios in Blackheath Homes

Whether you’re in Blackheath Village, Lee, Kidbrooke, Hither Green, Greenwich, Lewisham, Charlton and Eltham, the pattern is often similar:

Large family homes where clutter has spread across every room

Wardrobes stuffed with clothes you haven't seen or worn in years

Loft and garage spaces that have become dumping grounds

Home offices that undermine your focus rather than supporting it

Hallways which are piled with items dumped by the family when they come home

Kitchens and dining rooms where you can't fit the chopping board because everywhere is covered

Can I just do the Organising bit?

Decluttering is reducing what's in the way. Organising is creating easy systems for what stays.

Usually most clients need a blend of both decluttering and organising. Unless the space in your house is unlimited, continuing to add to the amount of items in your home and buying storage to accommodate is generally unsustainable, so we work together to decide on what goes, then set up simple systems you can maintain without constant effort.

Cardboard moving boxes labeled Donate, Keep, and Discard for closet organization and decluttering.
Cardboard moving boxes labeled Donate, Keep, and Discard for closet organization and decluttering.
Woman organizing a pink closet with folded sweaters in white storage bins for home decluttering.
Woman organizing a pink closet with folded sweaters in white storage bins for home decluttering.

How sessions work (4 or 7 hours at £45/hour)

You choose either a 4-hour or 7-hour session. In a typical session we:

  • Agree the outcome for the day (e.g., 'organising the kitchen', 'making your bedroom a calm and relaxing space', or 'clearing the backlog of mail')

  • Sort items into categories, and work through to reduce the quantity

  • Create storage and 'homes' for your things that match your habits

  • Reset the space so it's usable immediately

  • Plan next steps so progress sticks

No judgement, no pressure, no forcing. You stay in control of decisions, I bring structure, momentum and calm.

Drowning in Paperwork?

A scenic view of the historic St Mary's Church with its tall spire overlooking Blackheath Common in London.
A scenic view of the historic St Mary's Church with its tall spire overlooking Blackheath Common in London.

If you are struggling to open your mail or have bags and boxes of backlogged paperwork, I can help. Together, we clear the backlog, cancel subscriptions, change addresses, renew insurances, etc. I do the admin, so you don't need to, including doing the filing, creating systems that are easy and which you can maintain.

Calm, experienced support — without judgement

Before founding Order from Chaos, I spent over two decades leading complex operations in high-pressure humanitarian crisis management, and I was awarded an OBE and an Honorary Doctorate for this work. I have ASD and ADHD (AuDHD).

What that means for you is simple:

  • When things feel overwhelming, I stay calm. I am great in a crisis

  • When decisions threaten to overwhelm, I encourage a break

  • When the chaos feels personal, I remove shame, and I don't judge

  • I bring ADHD-friendly / neurodivergent-friendly approaches to the way I work

With me, you're hiring someone with lived experience of executive dysfunction and who understands how to bring order from chaos.

Jo de Serrano OBE, founder of Order from Chaos, smiling with bright pink hair, tortoiseshell glasses
Jo de Serrano OBE, founder of Order from Chaos, smiling with bright pink hair, tortoiseshell glasses

Where Does All the Stuff Go?

I take some with me, and / or I can arrange for items to be collected, depending on your location.

St Christopher's Hospice is my charity of choice. If you're a UK taxpayer and would like to Gift Aid your donation, you can register directly with St Christopher's here and pass me your donor number to quote at drop-off.

A cardboard donation box filled with colorful used clothing and a hand-written donate sign.
A cardboard donation box filled with colorful used clothing and a hand-written donate sign.

What clients say

Jo is an absolute lifesaver. We had so much clutter in our front room it was impossible to sit down, but Jo helped us sort it all out in a matter of hours and even drove my mum to the charity shop to drop of multiple bags. She was also very kind, understanding and thorough and the whole process was much calmer because of her. Will definitely be hiring her again to sort out the rest of our house. She was worth every penny. Thank you so much, Jo!

— Rivers, London

Ready to feel calmer at home?

Book a free discovery call, and we'll talk through what's not working, what you want instead, and the quickest route forward.

📅 Book: Discovery Call

📞 WhatsApp/Call: 07769 065404

✉️ Email: hello@order-from-chaos.co.uk

Page Last Updated: 17th July 2026

Areas served

Based in Croydon, serving London, including Blackheath and the surrounding areas, such as Blackheath Village, Lee, Hither Green, Kidbrooke, Greenwich, Lewisham, Charlton and Eltham.

Ready to book? Contact Me, book a Discovery Call or check out my Services