Decluttering & Organising in Herne Hill

No judgement. Sustainable systems. Calm support.

Herne Hill sits between Brixton and Dulwich and has the feel of a neighbourhood that knows exactly what it is, characterful Victorian terraces, a farmers' market, independent cafes, and a community of long-term residents who chose it for its village feel and never left. The housing stock is predominantly large Victorian semis and terraces, with high ceilings, bay windows, and the kind of original layout that was designed for a Victorian household's needs rather than a modern family's. Original features are plentiful; built-in storage is less so.

Herne Hill households tend to be creative, busy, and accumulate books, art, musical instruments, children's belongings, and the particular density of a home that's genuinely lived in. People here often have strong feelings about what they own and why; the challenge is less about letting go and more about creating a system that actually works for how they live.

Order from Chaos provides professional decluttering and organising across Herne Hill with a kind, non-judgemental, ADHD-friendly approach, working at a pace that fits your life and your brain. Individual, face-to-face sessions are £45 per hour, and virtual sessions are available from £75.

Who this is for

Decluttering and Organising is for time-poor professionals or families who want to find the keys or homework easily and without any stress. It's for people who are struggling with how big the pile of clutter is and not knowing where to start or how to declutter and organise well. Decluttering and organising will work for you if you are living with disability, chronic illness, neurodivergence, perimenopause, or burnout, where either your body or your brain needs a different approach to decluttering and organising than the standard fixes.

Decluttering and Organising works for family kitchens which are drowning under clutter, or where there are wardrobes full of clothes you don't wear, can't wear or can't find. There may be spare rooms that haven't housed an overnight visitor for years or home offices that embarrass you on work video calls. You may find garages piled high with items you can’t quite face sorting, whilst the car is parked outside every night or paperwork and admin that has piled up for months, hiding important letters, unpaid bills and penalty charge notices.

Two paper speech bubbles with question marks representing customer support and frequently asked questions.
Two paper speech bubbles with question marks representing customer support and frequently asked questions.

Tell Me More About How a Session Works

Decluttering is making systematic decisions about what you will keep and what you will let go. Organising is creating solutions that work for your brain, so that you will be able to stay organised.

Most clients need a blend of both decluttering and organising

You choose either a 4-hour or 7-hour session. In a typical session, we:

  • Discuss what is upsetting you most about your space

  • Work out a plan of action for the session

  • Work through what will stay and what will go

  • Create sustainable storage and organisation systems that work for you and your family

Cardboard boxes labeled donate, keep, and discard for closet organization and decluttering clothes.
Cardboard boxes labeled donate, keep, and discard for closet organization and decluttering clothes.
A woman organizes folded clothes into white bins for efficient pink closet storage and home organization.
A woman organizes folded clothes into white bins for efficient pink closet storage and home organization.
Jo de Serrano OBE, founder of Order from Chaos, smiling with bright pink hair, tortoiseshell glasses
Jo de Serrano OBE, founder of Order from Chaos, smiling with bright pink hair, tortoiseshell glasses

Why Should You Work With Me?

I founded Order from Chaos after over 25 years working in humanitarian crises, such as floods, conflicts and typhoons. In 2016, I was awarded an OBE, and in 2017, I was awarded an Honorary Doctorate from the University of Portsmouth. I have both autism (ASD) and ADHD (AuDHD).

What that means for you is simple:

  • I've spent years staying calm whilst managing crises

  • I have had to develop systems to keep myself organised, which I can now apply to your situation

  • I understand executive dysfunction from the inside, and my autism means I am great at putting things in order.

  • I bring ADHD-friendly / neurodivergent-friendly approaches to all my work, whether you are neurodivergent, neurotypical or perimenopausal, because they work.

Find out more about me on the About page.

What clients say

WOW thanks Jo. I hadn’t realised how much the clutter in my house was weighing me down.

— Karen, South London

Herne Hill Walk This Way street art mural painted on a brick wall under a railway bridge.
Herne Hill Walk This Way street art mural painted on a brick wall under a railway bridge.

Need Help in Herne Hill?

If your home is running away with you and there are never enough hours in the day, then Order from Chaos can help. For four hours every month, I will visit your home and organise your belongings to keep your home neat and tidy,

The Monthly Organising Retainer (MORe) Plan means that I keep on top of the tidying, whilst you do more of the things you love. Find out more about MORe. Or, are you moving to or from Herne Hill, in which case, check out my Home Move Management Page for how I can help.

Clothing donation box overflowing with colorful shirts and fabrics for charity.
Clothing donation box overflowing with colorful shirts and fabrics for charity.

If you want to be green, then recycling, repurposing or donating is the way to go. I will ensure that the items you no longer need will find a good home.

Where possible, I will donate your charity-worthy items at local charity shops, including Oxfam, Herne Hill or those in Brixton and East Dulwich, which are both close by.

Ready to feel calmer at home?

Book a free discovery call, and we'll talk through what's not working, what you want instead, and the quickest route forward.

📅 Book: Discovery Call

📞 WhatsApp/Call: 07769 065404

✉️ Email: hello@order-from-chaos.co.uk

Ready to book? Contact Me, book a Discovery Call or check out my Services and FAQs

Areas served

Based in Croydon, serving London, including Herne Hill and the surrounding areas, including Brixton, Tulse Hill, West Norwood, Dulwich, Streatham, Crystal Palace and Clapham.

Page Last Updated: 17th August 2026